Appointments to see either a doctor or one of the practice nurses can be made in person, by telephone on 01205 480237 when the surgery is open or by using our on-line booking system available at any time through our web site.
Urgent cases will be seen the same day and in normal circumstances you will be able to see the doctor of your choice within 2 working days.
Separate arrangements can be made to see children with temperatures or rashes, or those patients not well enough to wait in the waiting room, outside of normal surgery time if necessary.
Patients with Particular Needs
Our surgery is accessible to patients using a wheelchair. We have a parking space reserved for patients displaying a disabled sticker.
We have a wheelchair and walking aid that can be borrowed to help with getting from a car into the building.
We wish to make Stickney Surgery as accessible as possible. If you have hearing, visual or physical difficulties please let the receptionist know so that we can enable you to fully use our services. The receptionists will be pleased to help you.
For patients with hearing problems, a portable induction loop is available.
One of our doctors speaks fluent German and a telephone translation service is available for patients who do not speak English. Please let us know if you need this service when booking an appointment.
The doctors and nurses are happy to speak to you on the telephone. The best time to phone is between 10:45 – 11:30 or between 15:30 – 16:00.
If it is not convenient for the doctor to speak to you, the receptionist will take your number and ask the doctor or nurse to call you back.
Specialist and Hospital Care
If a GP or another member of our health care team believes you need hospital treatment or specialist care elsewhere, they will ask you where and when you would like to go.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.